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Media Releases

The TIO regularly releases media statements about telecommunications issues.

For media enquiries please contact Sarah Carnovale, Media and Campaigns Officer, via email or 0437 548 540 / 03 8680 8449.

David Epstein and Gordon Renouf join TIO Board

12 Mar 2015

The Telecommunications Industry Ombudsman (TIO) Limited welcomes two new members of its Board of Directors, David Epstein and Gordon Renouf.

First-of-its-kind telco report gives consumers key new information

19 Dec 2014

Consumers are being given important new information to help them compare the performance of Australia’s top telcos and make more informed choices.

Telco complaints drop to seven-year low

16 Dec 2014

The Telecommunications Industry Ombudsman (TIO) received 30,539 new complaints in July-September 2014, the lowest number in seven years, according to TIO Talks, released today.

TIO welcomes regulator action on telco non-compliance

10 Dec 2014

The Telecommunications Industry Ombudsman (TIO) has welcomed the Australian Communications and Media Authority’s (ACMA) direction to telco Planet ISP to comply with an Ombudsman determination and direction that it refund a consumer $5,115.

TIO reports on NBN-related complaints

22 Oct 2014

The Telecommunications Industry Ombudsman has reported for the first time on NBN-related complaints in its Annual Report, released today.

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