For media enquiries please contact Sarah Carnovale, Media and Campaigns Officer, via email or 0437 548 540 / 03 8680 8449.
22 Aug 2018
Commenting on the ACMA’s Compliance and Enforcement statement of approach announced today (22/08/2028), Ombudsman Judi Jones says, “Residential consumers and small businesses want to migration from their old phone or internet service to a service delivered over the National Broadband Network to go well.
15 Aug 2018
The Telecommunications Industry Ombudsman and Board has welcomed the opportunity to contribute to the review of the Consumer Safeguards.
05 Jul 2018
The Telecommunications Industry Ombudsman and the Chairman of the Board look forward to contributing to the Telecommunications Consumer Safeguards Review based on our extensive experience.
22 Jun 2018
Telecommunications Industry Ombudsman welcomes Telecommunications Industry Standards
20 Jun 2018
Consumers who have experienced issues with streaming the FIFA World Cup using an Optus Sport subscription, should talk to Optus to resolve their complaint.