For media enquiries please contact Sarah Carnovale, Media and Campaigns Officer, via email or 0437 548 540 / 03 8680 8449.
15 Dec 2011
The Telecommunications Industry Ombudsman (TIO) is closely monitoring a practice by some telemarketers that can mislead consumers into transferring their services to a new service provider, TIO Talks reports today.
07 Nov 2011
We received a record number of complaints in 2010-11. Read about it in our 2011 annual report.
14 Jul 2011
Consumers who contact the Telecommunications Industry Ombudsman (TIO) report repeated and time-consuming contacts with telecommunication service providers to try and solve their complaints.
14 Jul 2011
The Telecommunications Industry Ombudsman (TIO) and Exetel Pty Ltd have reached an agreement following mediation in proceedings brought by the service provider against the alternative dispute resolution scheme, the TIO announced today.
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