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M8

Trading name:
M8
Member name:
Virgin Mobile (Australia) Pty Ltd
Member status:
Member - Active
Carrier License:
No
Address:
1 Lyon Park Rd
MACQUARIE PARK
NSW, 2113
Facsimile number:
(02) 8986 1888
Customer service number:
1 300 555 100
Web address:
http://www.virginmobile.com.au

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Landline connection

Case Study - Steve

A man asked a service provider to connect a line to his new house. The service provider told him he needed to have a trench dug first, and transferred him to a contractor to organise the work

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614