Skip to Navigation Skip to Content Read about Accessibility on the Telecommunications Ombudsman website

Australian Phone & Internet

Trading name:
Australian Phone & Internet
Member name:
Under 1 Umbrella Pty Ltd
Member status:
Member - Active
Carrier License:
1b, 137-139 Silverwater Road
NSW, 2135
Facsimile number:
Customer service number:
1 300 137 768
Web address:

Return to the members listing

Customer service

Case Study - Customer Service

A man contacted us because he had made a payment twice by mistake. Each time he called the service provider he had to explain his situation again as if it was the first time.

Next step?