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My Broadband

Trading name:
My Broadband
Member name:
Simtronic Technologies Pty Ltd
Member status:
Member - Active
Carrier License:
No
Address:
PO Box 4161
Penrith Plaza
NSW, 2750
Facsimile number:
(02) 4749 4950
Customer service number:
1 300 592 330
Web address:
http://www.simtronic.com.au

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Billing complaint

Billing complaint

A consumer noticed her name was not correctly spelt on her bill and she went into the providers store to fix it. Whilst in store, the provider convinced the consumer to sign up for a new NBN package which she did not fully understand.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614