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Locall Australis Internet

Trading name:
Locall Australis Internet
Member name:
Rivertel Pty Ltd
Member status:
Member - Active
Carrier License:
No
Address:
244 Noalimba Avenue
KENTUCKY
NSW, 2354
Facsimile number:
(02) 6778 7419
Customer service number:
1 800 288 871
Web address:
http://www.australis.net

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Billing complaint

Billing complaint

A consumer noticed her name was not correctly spelt on her bill and she went into the providers store to fix it. Whilst in store, the provider convinced the consumer to sign up for a new NBN package which she did not fully understand.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614