Skip to Navigation Skip to Content Read about Accessibility on the Telecommunications Ombudsman website

Advanced Technology

Trading name:
Advanced Technology
Member name:
Providence IT Pty Ltd
Member status:
Secondary - Active
Carrier License:
PO BOX 2528
NSW, 2450
Facsimile number:
Customer service number:
(02) 6699 3388
Web address:

Return to the members listing

Customer service

Case Study - Customer Service

A man contacted us because he had made a payment twice by mistake. Each time he called the service provider he had to explain his situation again as if it was the first time.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614