Skip to Navigation Skip to Content Read about Accessibility on the Telecommunications Ombudsman website

Mate Communicate Pty Ltd

Trading name:
Mate Communicate Pty Ltd
Member name:
Mate Communicate Pty Ltd
Member status:
Member - Active
Carrier License:
No
Address:
PO Box 7273
WETHERILL PARK
NSW, 2164
Facsimile number:
Customer service number:
1 300 876 283
Web address:
http://www.barefoottelecom.com.au; www.letsbemates.com.au

Return to the members listing

Customer service

Case Study - Customer Service

A man contacted us because he had made a payment twice by mistake. Each time he called the service provider he had to explain his situation again as if it was the first time.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614