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Access One

Trading name:
Access One
Member name:
iiNet Ltd
Member status:
Member - Active
Carrier License:
No
Address:
Attention: Service Delivery Manager iiNet Ltd
Locked Bag 16
CLOISTERS SQUARE
WA, 6850
Facsimile number:
1 300 785 632
Customer service number:
132 258
Web address:
http://www.iinet.net.au

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Customer service

Case Study - Customer Service

A man contacted us because he had made a payment twice by mistake. Each time he called the service provider he had to explain his situation again as if it was the first time.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614