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Hotkey Southcoast

Trading name:
Hotkey Southcoast
Member name:
I-Connect Internet Pty Ltd
Member status:
Member - Active
Carrier License:
No
Address:
PO Box 472
PORTLAND
VIC, 3305
Facsimile number:
Customer service number:
(03) 5521 7970
Web address:
https://www.icon-investments.com.au/

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Billing dispute and suspended service

Case Study Small Business

A small business had their internet services deactivated due to a misunderstanding on billing.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614