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ACS NSW

Trading name:
ACS NSW
Member name:
Australian Computer Solutions Pty Ltd
Member category:
Telephone and Internet Service Provider
Member status:
Member - Active
Carrier License:
No
Address:
3/14 Barralong Road
ERINA
NSW2250
Facsimile number:
(02) 4365 2304
Customer service number:
(02) 4365 2727
Web address:
http://www.acs.net.au

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Customer service

Case Study - Customer Service

A man contacted us because he had made a payment twice by mistake. Each time he called the service provider he had to explain his situation again as if it was the first time.

Next step?

  • make an online complaint
  • 1800 062 058
  • WritePO Box 276
    Collins Street West Vic 8007
  • TTY1800 675 692
    National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
  • Fax our consumer complaint form to 1800 630 614