Skip to Navigation Skip to Content Read about Accessibility on the Telecommunications Ombudsman website

Aussie Phone Cards

Trading name:
Aussie Phone Cards
Member name:
0014 Pty Ltd
Member status:
Member - Active
Carrier License:
PO Box 6170
NSW, 2059
Facsimile number:
(03) 8678 3177
Customer service number:
1 300 475 475
Web address:

Return to the members listing

Customer service

Case Study - Customer Service

A man contacted us because he had made a payment twice by mistake. Each time he called the service provider he had to explain his situation again as if it was the first time.

Next step?