03 Feb 2012The TIO Council met four times during the second half of 2011 to discuss and provide advice on the ongoing changes being faced and implemented by the TIO. The Council has continued to contribute to the development of the strategic plan by the Ombudsman, which should be finalised early in 2012.
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31 Jan 2012Ombudsman Simon Cohen is holding briefings around Australia in March 2012 to provide information to TIO scheme participants about improvements in the way the TIO is providing services.
31 Jan 2012We are pleased to now be able to offer you new payment options – adding Visa and MasterCard to EFT, cheque, money order and Bpay.
16 Dec 2011The Telecommunications Industry Ombudsman (TIO) is closely monitoring a practice by some telemarketers that can mislead consumers into transferring their services to a new service provider, TIO Talks reports today.
16 Dec 2011Communications Alliance has released the NBN Stakeholder Messaging Platform document