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TIO closed on Labour Day

25 February 2015

The TIO will be closed on Labour Day, Victorian public holiday, on Monday 9 March 2015.

All members should add an extra day to the due date for responses where Labour Day falls within the response timeframe.

Phone and Internet Bundle

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A man contacted us because he was not provided with the service agreed to in his contract for a bundled landline and internet service.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614