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Pay TIO invoices with Visa, MasterCard

31 January 2012

We are pleased to now be able to offer you new payment options – adding Visa and MasterCard to EFT, cheque, money order and Bpay.

If you’d like to use Visa or MasterCard to pay your invoices, please call TIO Receivables on (03) 8680 8609. For the purpose of your security, payment will be processed while you are on the phone. A receipt may be issued by email, upon request.

Member security is assured with the implementation of this facility under the supervision of the TIO’s bankers, Commonwealth Bank of Australia.

Billing dispute and suspended service

Case Study Small Business

A small business had their internet services deactivated due to a misunderstanding on billing.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614