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Member Survey reminder

14 May 2013

On 1 May 2013, the TIO announced that its Member Satisfaction Survey was open to all members and gave them an opportunity to provide feedback until May 31.

Information on how to access the surveys is available in the Member Survey 2013 MNews.

Faulty internet

Case Study - Complainant 1

A woman contacted us about speed and drop-out issues with her wireless internet connection.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614