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Code Compliance training, a message on behalf of Communications Alliance

22 May 2012

Communications Alliance is holding one-day training workshops for service providers in Sydney, Melbourne and Brisbane, in June 2012. The training focuses on compliance with the new Telecommunications Consumer Protections Code, scheduled to come into effect mid-2012. Details are available on the Communications Alliance website.

Landline connection

Case Study - Steve

A man asked a service provider to connect a line to his new house. The service provider told him he needed to have a trench dug first, and transferred him to a contractor to organise the work

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614