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Outreach

Indigenous resources

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Events

The TIO attends a range of community events to raise awareness about our work and how we can help resolve complaints between consumers or small businesses and their telecommunications providers.

Event                              

Date                              

Place                              

Category                              

Yabun                        

26 Jan 2016                        

Sydney                        

Indigenous                        

Having a Say Conference                        

10-12 Feb 2016                        

Geelong                        

Disability                        

Fair Day, Mardi Gras                        

21 Feb 2016                        

Sydney                        

Outreach                        

FCAQ Conference                        

8 & 9 Mar 2016                        

Sydney                        

TIO SPONSORED EVENT                        

Seniors Day, Royal Easter Show                        

22-23 March 2016                        

Sydney                        

Seniors                        

EWOV Bill Power                        

12 April 2016                        

Melbourne                        

Outreach event                        

CALD Pathways to Better Living Expo                        

21 April 2016                        

Melbourne                        

CALD                        

ANZOA Conference                        

5-6 May 2016                        

Melbourne                        

EDR                        

Bring Your Bills Day                        

5 May 2016                        

Melbourne                        

Indigenous                        

EDR Twilight Forum & Ombudsman’s Shout                        

16 May 2016                        

Adelaide                        

TIO SPONSORED EVENT                        

FCA Conference                        

17 -18 May 2016                        

Adelaide                        

Financial Counsellors                        

Bring Your Bills Day                        

19 May 2016                        

Melbourne                        

Not attending - resources being sent with FOS                        

Sydney Homeless Connect 2016                        

7 June 2016                        

Sydney                        

Disadvantaged and Vulnerable                        

National Community Legal Centres Conference                        

10 - 12 Aug 2016                        

Fremantle                        

TIO SPONSORED EVENT                        

SOCAP Symposium                        

22 - 24 Aug 2016                        

Melbourne                        

Conferences                        

ACCC Conference                        

4 -5 Aug 2016                        

Brisbane                        

Conferences                        

FCAN Annual Conference                        

12-14 Sept 2016                        

Sydney                        

Conferences                        

ACCAN National Conference                        

14-15 Sept 2016                        

Sydney                        

Conferences                        

COMMSDAY Melbourne Congress                        

4-5 Oct 2016                        

Melbourne                        

Conferences                        

MWANT conference (Money Workers’ Association of NT)                        

7-9 Nov 2016                        

Darwin                        

TIO SPONSORED EVENT                        

ACOSS conference                        

17-18 Nov 2016                        

Sydney                        

Disadvantaged and vulnerable                        

Sponsorships

The Telecommunications Industry Ombudsman sponsors a small number of events or activities staged by intermediary organisations. Sponsorships might be monetary or the provision of support or resources by the TIO.

In assessing a sponsorship proposal, the primary consideration will be the benefit of the proposal to improve our accessibility to disadvantaged and vulnerable consumers. More detailed information is contained in the accompanying sponsorship policy.

If you wish to apply for sponsorship please, after reading the sponsorship policy in PDF (185kb) or Word (48.7kb), submit your proposal to the TIO’s Events Manager via email.

Enquiries should be directed to the Events Coordinator, Jo Cobb, on 03 8680 8519 or via email.

Your sponsorship proposal will stand a greater chance of success if you provide the TIO with adequate notice to assess it.

Faulty internet

Case Study - Complainant 1

A woman contacted us about speed and drop-out issues with her wireless internet connection.

Next step?

  • make an online complaint
  • 1800 062 058
  • WritePO Box 276
    Collins Street West Vic 8007
  • TTY1800 675 692
    National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
  • Fax our consumer complaint form to 1800 630 614