.sub-bullet-list__sub-description[data-astro-cid-e4rnvm3s] p{margin:0}.deadline-list__secondary[data-astro-cid-an7zcsps] p{margin:0;display:inline}.our-complaint-process-detailed__items[data-astro-cid-xyd2h3ad]{--ocp-rail:32px;--ocp-rail-gap:16px;--ocp-row-gap:32px;--ocp-milestone:50px;margin-inline:calc(-1 * var(--padding-global));flex-direction:column;padding-inline:12px;display:flex}@media (width>=768px){.our-complaint-process-detailed__items[data-astro-cid-xyd2h3ad]{--ocp-rail:44px;--ocp-rail-gap:24px;--ocp-row-gap:32px;--ocp-milestone:62px;margin-inline:0;padding-inline:0}}.ocp__row[data-astro-cid-xyd2h3ad]{gap:var(--ocp-rail-gap);align-items:stretch;display:flex}.ocp__rail[data-astro-cid-xyd2h3ad]{width:var(--ocp-rail);flex-direction:column;flex-shrink:0;align-items:center;display:flex;position:relative}.ocp__line[data-astro-cid-xyd2h3ad]{border-left:2px dashed var(--color-denim-150);width:0;position:absolute;top:0;bottom:0;left:50%;transform:translate(-50%)}.ocp__line--start[data-astro-cid-xyd2h3ad]{top:calc(var(--ocp-rail) / 2)}.ocp__line--end[data-astro-cid-xyd2h3ad]{height:calc(var(--ocp-row-gap) + var(--ocp-rail) / 2);bottom:auto}.ocp__number[data-astro-cid-xyd2h3ad]{z-index:1;width:var(--ocp-rail);height:var(--ocp-rail);border-radius:9999px;flex-shrink:0;justify-content:center;align-items:center;display:flex;position:relative}.ocp__row[data-astro-cid-xyd2h3ad]:not(:first-child) .ocp__number[data-astro-cid-xyd2h3ad],.ocp__row[data-astro-cid-xyd2h3ad]:not(:first-child) .ocp__milestone[data-astro-cid-xyd2h3ad]{margin-top:var(--ocp-row-gap)}.ocp__milestone[data-astro-cid-xyd2h3ad]{z-index:1;width:var(--ocp-milestone);height:var(--ocp-milestone);border-radius:9999px;flex-shrink:0;justify-content:center;align-items:center;padding:4px;display:inline-flex;position:relative}.ocp__content[data-astro-cid-xyd2h3ad]{min-width:0;padding-bottom:var(--ocp-row-gap);flex:1 1 0;position:relative}.ocp__row[data-astro-cid-xyd2h3ad]:not(:first-child) .ocp__content[data-astro-cid-xyd2h3ad]{padding-top:var(--ocp-row-gap)}.ocp__row[data-astro-cid-xyd2h3ad]:last-child .ocp__content[data-astro-cid-xyd2h3ad]{padding-bottom:0}.ocp__milestone-text[data-astro-cid-xyd2h3ad]{min-height:var(--ocp-milestone);align-items:center;display:flex}.ocp__divider[data-astro-cid-xyd2h3ad]{position:absolute;top:0;left:0;right:0}.ocp__step[data-astro-cid-xyd2h3ad]{width:100%;scroll-margin-top:var(--header-height,0px)}.ocp__summary[data-astro-cid-xyd2h3ad]{cursor:pointer;align-items:flex-start;gap:1rem;list-style:none;display:flex}.ocp__summary[data-astro-cid-xyd2h3ad]::-webkit-details-marker{display:none}.ocp__heading[data-astro-cid-xyd2h3ad]{min-width:0;min-height:var(--ocp-rail);flex:1 1 0;align-items:center;display:flex}.ocp__toggle[data-astro-cid-xyd2h3ad]{width:var(--ocp-rail);min-height:var(--ocp-rail);flex-shrink:0;justify-content:center;align-items:center;font-size:1.75rem;line-height:1;display:flex}.ocp__body[data-astro-cid-xyd2h3ad]{flex-direction:column;gap:2rem;margin-top:1.5rem;display:flex}.our-complaint-process-basic__items[data-astro-cid-pmbazngf]{--ocp-rail:44px;--ocp-rail-gap:12px;--ocp-row-gap:20px;--ocp-milestone:44px}.ocp-basic__row[data-astro-cid-pmbazngf]{gap:var(--ocp-rail-gap);align-items:stretch;display:flex}.ocp-basic__rail[data-astro-cid-pmbazngf]{width:var(--ocp-rail);flex-direction:column;flex-shrink:0;align-items:center;display:flex;position:relative}.ocp-basic__line[data-astro-cid-pmbazngf]{border-left:2px dashed var(--color-denim-150);width:0;position:absolute;top:0;bottom:0;left:50%;transform:translate(-50%)}.ocp-basic__line--start[data-astro-cid-pmbazngf]{top:calc(var(--ocp-rail) / 2)}.ocp-basic__line--end[data-astro-cid-pmbazngf]{height:calc(var(--ocp-row-gap) + var(--ocp-rail) / 2);bottom:auto}.ocp-basic__number[data-astro-cid-pmbazngf]{z-index:1;width:var(--ocp-rail);height:var(--ocp-rail);border-radius:9999px;flex-shrink:0;justify-content:center;align-items:center;display:flex;position:relative}.ocp-basic__milestone[data-astro-cid-pmbazngf]{z-index:1;width:var(--ocp-milestone);height:var(--ocp-milestone);border-radius:9999px;flex-shrink:0;justify-content:center;align-items:center;padding:4px;display:inline-flex;position:relative}.ocp-basic__row[data-astro-cid-pmbazngf]:not(:first-child) .ocp-basic__number[data-astro-cid-pmbazngf],.ocp-basic__row[data-astro-cid-pmbazngf]:not(:first-child) .ocp-basic__milestone[data-astro-cid-pmbazngf]{margin-top:var(--ocp-row-gap)}.ocp-basic__content[data-astro-cid-pmbazngf]{min-width:0;min-height:var(--ocp-rail);flex:1 1 0;align-items:center;display:flex}.ocp-basic__row[data-astro-cid-pmbazngf]:not(:first-child) .ocp-basic__content[data-astro-cid-pmbazngf]{padding-top:var(--ocp-row-gap)}.our-complaint-process-basic__footer[data-astro-cid-pmbazngf]{gap:1rem;margin-top:1rem}