These statistics include members that received 25 or more complaints
logged for the quarter. 'By Issue' statistics include issues raised
in complaints. As one complaint may raise more than one issue there
are usually more issues than complaints raised against a member.
Members are charged according to complaint numbers, not according
to the number of issues raised. 'By Complaint Level' statistics
include the number of complaints against a member company.
Latest statistics: March 2008 Next statistics due: November 2008