Submissions
The TIO regularly makes submissions to regulators and other agencies about trends in dispute resolution within the telecommunications industry. Through our submissions, we also provide information to regulators and the public about who the TIO is and what we do. Our submissions include complaint statistics, statistics about code compliance and relevant case studies.
Submissions focus on the ways in which issues, legislation or codes of practice can and do affect telecommunications consumers. We also provide data to regulators, which may identify systemic issues, industry trends over time, or may focus on specific issues of interest.
August 2011, Universal Service Obligation legislative reform for transition to NBN
July 2011, Resolution of Small Business Disputes Options Paper
July 2011, CSG Waiver Consultation Paper
July 2011, Reconnecting the Customer: Public Inquiry draft report
June 2011, Convergence Review Framing Paper
June 2011, Numbering plan: Allocation and Charging of Numbers (Consultation Paper 3)
May 2011, Exposure Drafts of Australian Privacy Amendment Legislation (Part 2: Credit Reporting)
April 2011, Discussion paper on TIO Scheme
March 2011, Draft Requirements and Circumstances (USO) Determination
