Skip to Navigation Skip to Content Read about Accessibility on the Telecommunications Ombudsman website

Request brochures

Your details


Exclude spaces from the phone number

Corporate and multilingual brochures


Please enter a quantity. If you do not need this brochure, leave blank.

Please enter a quantity. If you do not need this brochure, leave blank.

Indigenous brochure


Please enter the number of brochures you would like to order

Indigenous poster: Phone problems?

Your postal address

Would you like to sign up to our news?

Please sign me up for
(Optional)
 

Excess data usage

Brenda - Case Study

The owner of a small pharmacy contacted us after getting billed more than $8,000 for going over her internet usage limit.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614