Brochures

To order hard copies of the following publications please complete the Publication Order Form

• Have you got a problem? (DL) brochure (PDF 101KB/2Pgs)
  A reference card outlining the TIO's jurisdiction and contact details
  
  
• Introducing the TIO (DL) brochure (PDF 123KB/20pgs)
  A comprehensive user's guide to the functions and processes of the TIO
  
  
• Sort It youth bulletin (PDF 489KB/24 pgs)
  A special joint bulletin from the TIO and the Banking and Financial Services Ombudman shows the sorts of problems that can occur for young people with mobile phone and credit card contracts and debts. Contains case studies of real disputes from both organisations.
  
  
• Disability Action Plan
  

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