Other publications
The following information includes TIO Reports, governance documentation and actions plans.
Document format
Some documents on this site are available as Portable Document (PDF) format. You will need Adobe Acrobat Reader to view PDFs. It is available as a free download from the Adobe website. The Accessibility Resource Centre at Adobe provides a number of tools that can help people who use speech readers to read the content of PDF documents. These tools work by converting PDF documents to text readable by speech readers. These tools are free of charge and most require no downloading of files.
- KPMG Telecommunications Industry Ombudsman Scheme Review Board response
- KPMG Telecommunications Industry Ombudsman Scheme Review Summary
- Discount notice annotated
- Resilient Consumers report Aug 2011
- TIO Review 2006
- Public awareness survey 2006
- Telecom CPSS1999
- TIO Memorandum and Articles of Association
- TIO Constitution
- TIO Disability Action Plan 2010
