Telecommunications Industry Ombudsman

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Home | News | Publications | Publication order form

Publication order form

Complete the following form online or print out in pdf (34KB/1pg) to order hard copies of free TIO publications. All publications will be sent by mail.

Note: the information you provide on this form will be used only for the purposes of sending you publications. It will not be used for any other purpose or provided to any other organisation. Refer to our Privacy Policy for more information.

Due to the high postage costs, the TIO cannot mail its publications to international addresses. All publications are available at this website and the TIO can issue email alerts when a publication is released.

Address and delivery details
•Required fields

• Title
• First name:
• Surname:
Position:
Organisation:
• Address:
• Suburb:
• State:
• Postcode:
• Telephone number:
Publications available Please type in the quantity of the publications you require
Have you got a problem? (DL) A reference card outlining the TIO's jurisdiction and contact details (to view PDF click here)
Corporate brochure (DL) A more detailed introduction brochure about functions and processes of the TIO (to view PDF click here)
TIO Talks (quarterly newsletter - most recent issue) A report on current telecommunications consumer issues and TIO complaint statistics (to view click here)
TIO Annual Report Annual review of complaint statistics and investigations issues (to view the full report click here)
Sort It A bulletin that shows the sorts of problems that can occur for young people with mobile phone and credit card contracts and debts (to view PDF click here).