Telecommunications Industry Ombudsman

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Home | News | Publications | Publication Order Form

Publication Order Form

Complete the following form online or print out in pdf (34KB/1pg) to order hard copies of free TIO publications. All publications will be sent by mail.

Note: the information you provide on this form will be used only for the purposes of sending you publications. It will not be used for any other purpose or provided to any other organisation. Refer to our Privacy Policy for more information.

Due to the high postage costs, the TIO cannot mail its publications to international addresses. All publications are available at this website and the TIO can issue email alerts when a publications is released.

Address and delivery details
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• Title
• First Name:
• Surname:
Position:
Organisation:
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Publications Available Please type in the quantity of the publications you require
Have you got a problem? (DL) A reference card outlining the TIO's jurisdiction and contact details
Introducing the TIO (DL) brochure A comprehensive user's guide to the functions and processes of the TIO
TIO TALKS (quarterly newsletter - most recent issue) A regular report on current telecommunications consumer issues and TIO complaint statistics
TIO Annual Report Full coverage of the TIO's work, complaint statistics and investigations issues
Sort It A special bulletin shows the sorts of problems that can occur for young people with mobile phone and credit card contracts and debts.