14 Dec 2015In the 2014-15 financial year, 23.8 per cent of the new complaints we received involved a contract issue.
14 Dec 2015In October 2015, the TIO held its annual meeting with its Critical Friends Group. The Critical Friends Group, an initiative of TIO’s current Disability Action Plan, was formed to provide advice to the TIO about increasing accessibility to, and raising awareness of the TIO’s service, and to highlight telecommunications issues that impact people with disabilities.
14 Dec 2015The TIO will be closed from midday on Thursday, 24 December 2015 and will reopen at 9am on Monday, 4 January 2016.
14 Dec 2015Best practice complaint handling and the role of the TIO are some of the topics that are covered in a series of interactive resources that the TIO will launch on 16 December 2015.
23 Oct 2015Performance standards for landline connections and repairs should be retained for consumers in regional and remote Australia, the TIO has recommended to the 2015 Regional Telecommunications Review.
TIO Talks archive
You can download previous editions of TIO Talks in PDF format below.
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