TIO’s role in privacy related complaints
The TIO provides regular reports to the OAIC about privacy related complaints that we receive and resolve each quarter.
Credit default issues decreased in Quarter 3 of 2014-15 to 1,260 compared to 1,399 issues registered in Quarter 2 of 2014-15. This is a continuation of the downward trend in issues relating to credit defaults over the last four quarters.
Other privacy related complaints include issues about the disclosure of personal information when a silent number is disclosed, the disclosure or use of personal information in other circumstances, and access to or accuracy of, consumer personal information held by providers.
These types of privacy issues have remained steady over the past two quarters, with 762 issues recorded in Quarter 3 of 2014-15 compared to 761 issues registered during Quarter 2 of 2014-15.