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27 May 2015
Complaints made to the TIO as a proportion of telcos’ services in operation increased during January March 2015, compared to the previous quarter – but dropped by 12.2 per cent compared to the same period last year, according to the Telecommunications Complaints in Context report released today.
12 May 2015
The TIO recorded 33,141 new complaints from January to March 2015, a 12.1 per cent rise on the previous quarter, but a reduction of 8.6 per cent on the same quarter in 2014, according to Telecommunications Industry Ombudsman (TIO) figures released today.
07 May 2015
New complaints about landlines, internet and NBN-related complaints have all increased this quarter, according Telecommunications Industry Ombudsman (TIO) figures released today.
15 Apr 2015
The Telecommunications Industry Ombudsman (TIO) announced today that it will reduce its workforce by a further 10 per cent, in response to an ongoing decline in telco complaints.
30 Mar 2015
Telco complaints as a proportion of providers’ services decreased for the fourth quarter in a row, according to the Telecommunications Complaints in Context report released today.