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Media Releases

The TIO regularly releases media statements about telecommunications issues.

For media enquiries please contact Sarah Carnovale, Media and Campaigns Officer, via email or 0437 548 540 / 03 8680 8449.

Telecommunications complaints increase 9 per cent, TIO reports

25 Feb 2011

There has been a disappointing 9 per cent increase in new complaints to the Telecommunications Industry Ombudsman (TIO

New Council Chairman appointed to Telecommunications Industry Ombudsman scheme

14 Jan 2011

A new Chairman has been appointed to the Council of the Telecommunications Industry Ombudsman (TIO) scheme

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Faulty landlines

Case Study - Richard

The owner of a telemarketing business contacted us to make a compensation claim for lost profit.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614