The TIO regularly releases media statements about
17 Jun 2014
The Telecommunications Industry Ombudsman (TIO) received 36,256 new complaints in January-March 2014, 8.7 per cent more than in October-December 2013, but 9.4 per cent fewer than at the same time in 2013, according to TIO Talks, released today.
19 May 2014
An innovative guide to assist telcos and internet service providers help consumers in financial hardship has been released today.
16 May 2014
The Telecommunications Industry Ombudsman Simon Cohen has welcomed a review by the telco industry designed to help customers stay connected if their service provider goes into administration.
05 May 2014
The Telecommunications Industry Ombudsman (TIO) has received a large volume of calls as a result of companies iBoss, AsiaPac and One Telecom entering administration over the weekend.
18 Mar 2014
Complaints about mobile coverage made to the Telecommunications Industry Ombudsman (TIO) dropped to a three-year low in October-December 2013, according to TIO Talks, released today.