30 Apr 2016Consumers made 31,297 new complaints to the Telecommunications Industry Ombudsman in the January-March 2016 quarter, the TIO reports today.
The TIO regularly releases media statements about telecommunications issues.
22 Apr 2016
Telco complaints as a proportion of services in operation (SIO) increased 29 per cent in January-March 2016, but dropped 13.8 per cent from the same time last year. The results were released today in the Complaints in Context report by the Telecommunications Industry Ombudsman and Communications Alliance.
18 Feb 2016New complaints to the Telecommunications Industry Ombudsman (TIO) in October-December 2015 were at the lowest level since July-September 2006, according to TIO statistics released today.
08 Feb 2016Complaints as a proportion of telcos’ services in operation (SIO) were almost 13 per cent lower in the December quarter 2015 and 27 per cent lower compared to the same time the previous year, according to the telecommunications Complaints in Context report, released today.
21 Jan 2016The Telecommunications Industry Ombudsman (TIO) Limited welcomes a new member to its Board of Directors today.
Excess data usage
- make an online complaint
- 1800 062 058
WritePO Box 276
Collins Street West Vic 8007
TTY1800 675 692
National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
- Fax our consumer complaint form to 1800 630 614