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Media Releases

The TIO regularly releases media statements about telecommunications issues.

TIO reduces workforce

15 Apr 2015

The Telecommunications Industry Ombudsman (TIO) announced today that it will reduce its workforce by a further 10 per cent, in response to an ongoing decline in telco complaints.

TIO complaints per provider decrease 4.5 per cent

30 Mar 2015

Telco complaints as a proportion of providers’ services decreased for the fourth quarter in a row, according to the Telecommunications Complaints in Context report released today.

Telco complaints drop to 8-year low

17 Mar 2015

Telecommunications complaints have hit an 8-year low, according to figures released by the TIO today. 

David Epstein and Gordon Renouf join TIO Board

12 Mar 2015

The Telecommunications Industry Ombudsman (TIO) Limited welcomes two new members of its Board of Directors, David Epstein and Gordon Renouf.

First-of-its-kind telco report gives consumers key new information

19 Dec 2014

Consumers are being given important new information to help them compare the performance of Australia’s top telcos and make more informed choices.

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Excess data usage

Brenda - Case Study

The owner of a small pharmacy contacted us after getting billed more than $8,000 for going over her internet usage limit.

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    Collins Street West Vic 8007
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    Melbourne
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