30 Mar 2015Telco complaints as a proportion of providers’ services decreased for the fourth quarter in a row, according to the Telecommunications Complaints in Context report released today.
The TIO regularly releases media statements about telecommunications issues.
17 Mar 2015Telecommunications complaints have hit an 8-year low, according to figures released by the TIO today.
12 Mar 2015
The Telecommunications Industry Ombudsman (TIO) Limited welcomes two new members of its Board of Directors, David Epstein and Gordon Renouf.
19 Dec 2014Consumers are being given important new information to help them compare the performance of Australia’s top telcos and make more informed choices.
16 Dec 2014The Telecommunications Industry Ombudsman (TIO) received 30,539 new complaints in July-September 2014, the lowest number in seven years, according to TIO Talks, released today.
- make an online complaint
- 1800 062 058
WritePO Box 276
Collins Street West Vic 8007
VisitLevel 3, 595 Collins Street
TTY1800 675 692
National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
- Fax our consumer complaint form to 1800 630 614