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Media Releases

The TIO regularly releases media statements about telecommunications issues.

TIO complaints per provider decrease 4.5 per cent

30 Mar 2015

Telco complaints as a proportion of providers’ services decreased for the fourth quarter in a row, according to the Telecommunications Complaints in Context report released today.

Telco complaints drop to 8-year low

17 Mar 2015

Telecommunications complaints have hit an 8-year low, according to figures released by the TIO today. 

David Epstein and Gordon Renouf join TIO Board

12 Mar 2015

The Telecommunications Industry Ombudsman (TIO) Limited welcomes two new members of its Board of Directors, David Epstein and Gordon Renouf.

First-of-its-kind telco report gives consumers key new information

19 Dec 2014

Consumers are being given important new information to help them compare the performance of Australia’s top telcos and make more informed choices.

Telco complaints drop to seven-year low

16 Dec 2014

The Telecommunications Industry Ombudsman (TIO) received 30,539 new complaints in July-September 2014, the lowest number in seven years, according to TIO Talks, released today. 

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