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   Home | News | Publications | Annual Reports | 2006/2007 Download TIO Annual Report

TIO Annual Report 2006/07

Download TIO Annual Report 2006/2007

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TIO Annual Report Year ended 30 June 2007

TIO Annual Report - Part 2 (PDF 618KB/14 pages)

How the scheme is run

    • Statements from the two Chairmen
    • Ombudsman's Overview
    • Farewell John Pinnock
    • Farewell Tony Staley
    • Our People
    • Environmentally friendly office
    • How we handle complaints

TIO Annual Report - Part 3 (PDF 498KB/31 pages)

    • TIO Issues Analysis

TIO Annual Report - Part 4 (PDF 122KB/5 pages)

    • Mobile Premium Service Industry Scheme

TIO Annual Report - Part 5 (PDF 250KB/9 pages)

    • Systemic issues investigations
    • Codes

TIO Annual Report - Part 6 (PDF 84KB/4 pages)

    • Member Complaint Statistics

TIO Annual Report - Part 7 (PDF 208KB/5 pages)

    • Glossary

TIO Annual Report - Part 8 (PDF 103KB/11 pages)

    • Members List

TIO Annual Report - Part 9 (PDF 725 KB/24 pages)

If you are unable to download any of these sections please call (03) 8600 8701 for a copy to be posted.


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