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   Home | News | Publications | Annual Reports | 2005/2006 | Download TIO Annual Report

TIO Annual Report 2005/06

Download TIO Annual Report 2005/2006

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Report front cover
TIO Annual Report Year ended 30 June 2006

    TIO Annual Report - Part 1 (PDF 553KB/10 pages)

    • Statement by Chairman of the Board
    • Statement by Chairman of the Council
    • The Ombudsman's Overview

TIO Annual Report - Part 2 (PDF 348KB/11 pages)

    • Member Communications
    • Policy and jurisdiction
    • Complaint handling

TIO Annual Report - Part 3 (PDF 358KB/12 pages)

    • Landline service issues

TIO Annual Report - Part 4 (PDF 284KB/8 pages)

    • Mobile service issues

TIO Annual Report - Part 5 (PDF 243KB/6 pages)

    • Internet service issues

TIO Annual Report - Part 6 (PDF 417KB/16 pages)

    • Systemic issues investigations
    • Industry codes
    • Public Awareness
    • Governance

TIO Annual Report - Part 7 (PDF 356KB/17 pages)

    • Member complaint statistics
    • Glossary
    • TIO member list

TIO Annual Report - Part 8 (PDF 466KB/25 pages)

    • Financial Report

Independent Audit Report
   


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