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   Home | News | Publications | Annual Reports | 2001/2002

Download TIO Annual Report 2000/2001

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TIO Annual Report Year ended 30 June 2002

Download complete version in .pdf

2002 Annual Report - 1.pdf
- Complaint Handling at a Glance
- Complaint Issues at a Glance
- Statement from Council Chairman
- Statement from Board Chairman
- Ombudsman's Overview

- Operations -Administration
- Operations-Complaint Handling
- Complaint Handling Performance

2002 Annual Report - 2.pdf
Landline Service Investigation Issues

2002 Annual Report - 3.pdf
Mobile Service Investigation Issues

2002 Annual Report - 4.pdf
Internet Service Investigation Issues

2002 Annual Report - 5.pdf
- Member Complaint Statistics
- Profile of Complainants
- Glossary
- TIO Members List


2002 Annual Report - 6.pdf
- Financial Report

 



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