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Annual Reports
| 2001/2002
Download TIO Annual Report 2000/2001
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TIO Annual Report Year ended 30 June 2002
Download complete version in .pdf
2002 Annual Report - 1.pdf
- Complaint Handling at a Glance
- Complaint Issues at a Glance
- Statement from Council Chairman
- Statement from Board Chairman
- Ombudsman's Overview
- Operations -Administration
- Operations-Complaint Handling
- Complaint Handling Performance
2002 Annual Report - 2.pdf
Landline Service Investigation Issues
2002 Annual Report - 3.pdf
Mobile Service Investigation Issues
2002 Annual Report - 4.pdf
Internet Service Investigation Issues
2002 Annual Report - 5.pdf
- Member Complaint Statistics
- Profile of Complainants
- Glossary
- TIO Members List
2002 Annual Report - 6.pdf
- Financial Report
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© 2001 Telecommunications Industry Ombudsman Ltd