| Home |
| About Us |
| Consumers |
| Consumer Advocates |
News
Media Statements
Complaint Statistics
FAQs |
| Publications |
| Useful Links |
| Contact Us |
| Site Map |
| Members of Scheme |
 Home
| News | Publications
| Annual Reports | 2000/2001
| Download |
Download TIO Annual Report 2000/2001You will need "Adobe Acrobat Reader" to view pdf documents. This can be downloaded from the Adobe site, by clicking on the Acrobat Reader icon below.
TIO Annual Report Year ended 30 June 2001 Download complete version in .pdf 2001 Annual Report - 1.pdf - Complaint Handling at a Glance - Complaint Issues at a Glance - Statement from Council Chairman - Statement from Board Chairman - Ombudsman's Overview 2001 Annual Report - 2.pdf TIO Operations - Member Services 2001 Annual Report - 3.pdf Complaint Handling 2001 Annual Report - 4.pdf Telephone Service Complaint Issues 2001 Annual Report - 5.pdf - Case Studies: Telephone Service - Internet Service Complaint Issues - Case Studies: Internet Service - Member Complaint Statistics - Profile of Complainants - Glossary - TIO Members List 2001 Annual Report - 6.pdf Directors'Report - Financial Statements
|
Read our Accessibility Statement and Privacy Policy © 2001 Telecommunications Industry Ombudsman Ltd