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Home | News | Publications | TIO Talks

TIO Talks

The TIO’s quarterly newsletter, TIO Talks reports on telecommunications consumer issues and the TIO’s quarterly complaint statistics.

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Current Issue

	October 2007 - Issue 39 Cover story - Contract warning to small business Ombudsman Overview Case Notes: Example one Case Notes: Example two Case Notes: Example three Investigations Update MPSI Investigations Update John Pinnocks farewell Council changes TIO Talks - Issue 39 in PDF (965 KB/8pgs)
	March 2007- Issue 38 Cover story - Scams campaign helps to boost consumer awareness Ombudsman's Overview Protect your phone Investigations Update Protect your computer TIO Talks - Issue 38 in PDF (790kb/8pgs)
	January 2007- Issue 37 Cover Story- Unilateral variation of contracts Ombudsman's Overview Case notes TIO Review Investigations Update Mobile Premium Services Scheme New TIO offices Alliance launches fact sheets Board changes TIO Talks - Issue 37 in PDF (3.2mb/12pgs)
Archived TIO Talks Issues
	May 2006 - Issue 36 Cover Story - Priority Assistance for those in need Ombudsman’s Overview Case Notes New Deputy Ombudsman Investigations Update Complainant Satisfaction Survey Plan blurbs may mislead Council changes TIO Talks - Issue 36 in PDF (911kb/12pgs)
	December 2005 - Issue 35 Cover Story - State laws must be heeded Ombudsman’s Overview Case Notes Investigations Update Disability Action Plan Review of cases Consumer Contracts Code Proposals sought on do not call register TIO Annual General Meeting Council changes Deputy Ombudsman departs TIO Talks - Issue 35 in PDF (838KB/12pgs)