Skip to Navigation
Skip to Content
Read about Accessibility on the Telecommunications Ombudsman website
Telecommunications Industry Ombudsman - Providing independent, just, informal speedy resolution of complaints
Contact Us
Search this site
About us
Making a complaint
Consumers
Publications
TIO News
Media Releases
Statistics
Annual Reports
Determinations
Factsheets and brochures
Submissions
Case Studies
Other publications
Members
Are you a...
Please select your role
Journalist
Government agency
Consumer advocate
Quick Links
Third party authorisation form
Consumer complaint form
Membership form
Media releases
Home
Publications
LOTE
LOTE
Faulty internet
A woman contacted us about speed and drop-out issues with her wireless internet connection.
Related Information
ACMA fact sheets
Communications Alliance
Department of Broadband, Communications and the Digital Economy
Australian Communications Consumer Action Network
Next step?
make an online complaint
1800 062 058
Write
PO Box 276
Collins Street West Vic 8007
Visit
Level 3, 595 Collins Street
Melbourne
TTY
1800 675 692
National Relay Service
Call on 1800 555 677 then ask for 1800 062 058
Fax
our consumer complaint form to
1800 630 614