Skip to Navigation Skip to Content Read about Accessibility on the Telecommunications Ombudsman website

Are you a...

Please select your role

Journalist Government agency Consumer advocate

Quick Links

Authorisation forms Consumer complaint form Membership form Media releases

Home Publications LOTE

LOTE

Contracts

case study image

A man contacted us because he was not provided with the service agreed to in his contract for a bundled landline and internet service.

Next step?

make an online complaint
1800 062 058
WritePO Box 276
Collins Street West Vic 8007
VisitLevel 3, 595 Collins Street
Melbourne
TTY1800 675 692
National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
Fax our consumer complaint form to 1800 630 614