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Home | News | Publications | The TIO’s Disability Action Plan | Objective 2: Accessible information

Objective 2: Accessible information

Our aim is to ensure that information produced by the TIO is as accessible as possible to all people, including those with disabilities.

The TIO’s communications activities are directed at a number of different audiences, including complainants, potential complainants, TIO staff, member organisations, government bodies, consumers and community organisations. The TIO’s communications activities include distribution of information to disability community groups.

In the context of the DAP, the aim of these activities is to ensure that information about the TIO’s services is accessible to people with disabilities and to raise awareness and understanding of the TIO among people with disabilities. This includes making information available in alternative formats upon request.

Information about the TIO – including advice for consumers – is available through a series of brochures, the TIO Annual Report, a quarterly newsletter, in electronic format on the internet and by telephoning the TIO.

The TIO internet site may be the primary source of information about the TIO for many people with disabilities. Accordingly, redeveloping the website to appropriate international access standards is a priority.

Strategies:

2.1 Dissemination of information

Outcomes	Action	Position responsible	Completion date
TIO public information is available in various formats and is in plain English	Produce key TIO information in a variety of formats including both Braille and audio format on demand	PAM	Jun 2008
	TIO public information is available in various formats and is in plain English	PAM	Jun 2008
	Review use of plain English in TIO publications	PAM	Jun 2008
Distribution of TIO information in a variety of ways including media, publications, direct mail and conferences and events	Develop a distribution plan to communicate to disability organisations the changes to the material referred to above, and the redevelopment of the TIO website referred to below	PAM	Jun 2008
	Distribution of information	PAM	Sep 2008

2.2 TIO website

Outcomes	Action	Position responsible	Completion date
A TIO website which meets Levels One, Two and Three of the W3C Web Content Accessibility Guidelines	Conduct review of the accessibility of the TIO’s website to ensure compliance with Levels Two and Three	GM	1 April 2008
	Enhance the accessibility of the TIO website, especially for people with a disability	GM	30 Jun 2008
	Ongoing regular maintenance of the TIO website to maintain and meet international standards as they change	GM	Ongoing
	Regular audits of the TIO website for accessibility purposes	GM	Ongoing

2.3 Dissemination of the DAP

Outcomes	Action	Position responsible	Completion date
TIO has disseminated the DAP	Distribute copies of the DAP to disability organisations nationally	PAM	2 weeks after launch
	Provide electronic copies of the DAP through the TIO website.	PAM	Day of launch
	Have copies of the DAP available in alternative formats, such as Braille and audio	PAM	Day of launch
	Notify members and other industry organisations about the DAP	PAM/MCM	Week of launch
	Register Second DAP with HREOC	DO	Prior to launch

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