Home
About Us
Ombudsman
The Board
The Council
Policies &
Procedures
Constitution
& Articles
Jobs
Consumers
Consumer
Advocates
News
Publications
Useful Links
Contact Us
Site Map
Members of
Scheme
Website Search
Enter Keyword/s
Home
|
About Us
|
Policies & Procedures
|
Part B
| 21. DECISION-MAKING
21. DECISION-MAKING
21.1 Introduction
21.2 The Law
21.3 Good industry practice
21.4 Fair and reasonable in all the circumstances
21.4.1 Fair Procedures
21.4.2 'Fair and Reasonable' outcomes
21.5 Previous decisions
Read our
Accessibility Statement
and
Privacy Policy
© 2001 Telecommunications Industry Ombudsman Ltd