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Vocus Fibre Pty Ltd

Trading name:
Vocus Fibre Pty Ltd
Member name:
Vocus Fibre Pty Ltd
Member category:
Internet Service Provider
Member status:
Member - Active
Carrier License:
Address:
Level 1
189 Miller Street
NORTH SYDNEY
NSW, 2060
Facsimile number:
(02) 9959 4348
Customer service number:
(02) 8999 8999
Web address:
http://www.vocus.com.au

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Excess data usage

Brenda - Case Study

The owner of a small pharmacy contacted us after getting billed more than $8,000 for going over her internet usage limit.

Next step?

  • make an online complaint
  • 1800 062 058
  • WritePO Box 276
    Collins Street West Vic 8007
  • VisitLevel 3, 595 Collins Street
    Melbourne
  • TTY1800 675 692
    National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
  • Fax our consumer complaint form to 1800 630 614