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E-Ace

Trading name:
E-Ace
Member name:
Infoxchange Australia
Member category:
Internet Service Provider
Member status:
Member - Active
Carrier License:
Address:
33 Elizabeth Street
RICHMOND
VIC, 3121
Facsimile number:
(03) 9486 9195
Customer service number:
(03) 9418 7400
Web address:
http://www.infoxchange.net.au

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Excess data usage

Brenda - Case Study

The owner of a small pharmacy contacted us after getting billed more than $8,000 for going over her internet usage limit.

Next step?

  • make an online complaint
  • 1800 062 058
  • WritePO Box 276
    Collins Street West Vic 8007
  • VisitLevel 3, 595 Collins Street
    Melbourne
  • TTY1800 675 692
    National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
  • Fax our consumer complaint form to 1800 630 614