Skip to Navigation Skip to Content Read about Accessibility on the Telecommunications Ombudsman website

Always Online (new)

Trading name:
Always Online (new)
Member name:
IF Telecom Pty Ltd (old)
Member status:
Member - Active
Carrier License:
No
Address:
Locked Bag 3
SOUTH MELBOURNE
VIC, 3205
Facsimile number:
1 300 669 596
Customer service number:
1 300 669 506
Web address:
http://www.iftelecom.com.au

Return to the members listing

Customer service

Case Study - Customer Service

A man contacted us because he had made a payment twice by mistake. Each time he called the service provider he had to explain his situation again as if it was the first time.

Next step?