Skip to Navigation Skip to Content Read about Accessibility on the Telecommunications Ombudsman website

AustarMetro

Trading name:
AustarMetro
Member name:
Connect West Pty Ltd
Member status:
Member - Active
Carrier License:
Yes
Address:
Level 1, 502 Hay Street
SUBIACO
WA, 6008
Facsimile number:
(08) 9214 2208
Customer service number:
1 300 722 545
Web address:
http://www.iinet.net.au

Return to the members listing

Billing dispute and suspended service

Case Study Small Business

A small business had their internet services deactivated due to a misunderstanding on billing.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614