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AusTec

Trading name:: AusTec
Member name:: Australian Technology Partnerships Pty Ltd
Member category:: Telephone and Internet Service Provider
Member status:: Member - Active
Carrier License:
Address:: 21 Aristoc Road
GLEN WAVERLEY
VIC, 3150
Facsimile number:: (03) 9538 5399
Customer service number:: (03) 9538 5300
Web address:: http://www.austechpartnerships.com.au

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Customer service

Case Study - Customer Service

A man contacted us because he had made a payment twice by mistake. Each time he called the service provider he had to explain his situation again as if it was the first time.

Next step?

make an online complaint
1800 062 058
WritePO Box 276
Collins Street West Vic 8007
VisitLevel 3, 595 Collins Street
Melbourne
TTY1800 675 692
National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
Fax our consumer complaint form to 1800 630 614