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TIO members invited to provide input into deregulation initiatives in the communications sector

10 December 2013

The Hon Malcolm Turnbull MP, Minister for Communications, has written to the Telecommunications Industry Ombudsman, to seek input on areas of regulatory reform to reduce regulatory burden on business and the community. The Minister has asked that his request be forwarded to all TIO members.

The particular area where the Minister is seeking input in a short timeframe is redundant regulation, that is, regulation that has manifestly outlived its usefulness, is burdensome on companies without adding any value or that mandates the production of information that no-one uses. Members can provide input using the form provided by the Minister, and send input to deregulation@communications.gov.au by 18 December 2013.

The Minister is also seeking responses about reducing regulation in the longer term, and measuring and quantifying the cost of regulation. Further information about these matters can be obtained from Nerida O’Loughlin, the Department of Communications’ deregulation officer, at nerida.o'loughlin@communications.gov.au.

Billing dispute and suspended service

Case Study Small Business

A small business had their internet services deactivated due to a misunderstanding on billing.

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