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Home Members Member News TIO closed on Christmas Day, Boxing Day and New Year’s Day

TIO closed on Christmas Day, Boxing Day and New Year’s Day

07 December 2012

The TIO will be closed on the following public holidays:

Christmas Day – Tuesday 25 December 2012
Boxing Day – Wednesday 26 December 2012
New Year’s Day – Tuesday 1 January 2013

All members should add an extra day to the due date for responses for each public holiday that falls within the response timeframe.

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A man contacted us because he was not provided with the service agreed to in his contract for a bundled landline and internet service.

Next step?

make an online complaint
1800 062 058
WritePO Box 276
Collins Street West Vic 8007
VisitLevel 3, 595 Collins Street
Melbourne
TTY1800 675 692
National Relay ServiceCall on 1800 555 677 then ask for 1800 062 058
Fax our consumer complaint form to 1800 630 614