Skip to Navigation Skip to Content Read about Accessibility on the Telecommunications Ombudsman website

New TCP code compliance training

02 November 2011

Communications Alliance is undertaking a series of one day training courses to help equip telecommunications service providers with the tools they will need to comply with the revised and strengthened TCP Code – scheduled to come into force in early 2012.

The revised Code includes, for the first time, a strong compliance monitoring framework – to be delivered by a new and independent body named Communications Compliance.

The Communications Alliance training program will enable service providers to understand their compliance obligations and the steps they need to take to fulfil these. The training will be undertaken by seasoned industry experts and will leave service providers with a suite of compliance tools.

The first round of one-day courses will be undertaken in all mainland capital cities in the period 21 November to 9 December.

Register your interest today –

Phone and Internet Bundle

case study image

A man contacted us because he was not provided with the service agreed to in his contract for a bundled landline and internet service.

Next step?              

  • make an online complaint
  • 1800 062 058                
  • Write PO Box 276
    Collins Street West Vic 8007                            
  • National Relay Service Call on 1800 555 677 then ask for 1800 062 058            
  • Fax our consumer complaint form to 1800 630 614