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Important reminder about credit provider obligations from OAIC

06 January 2016

The Office of the Australian Information Commissioner (OAIC) has asked the TIO to distribute a letter from the Acting Australian Information Commissioner, Timothy Pilgrim, to our members. 

The Acting Australian Information Commissioner is reminding telecommunications providers that exchange information with credit reporting bodies, to:
  • engage with credit reporting bodies in relation to credit reporting bodies’ auditing obligations imposed by Part IIIA of the Privacy Act 1988, and 
  • take reasonable steps to rectify any issues identified in the course of credit reporting bodies’ audits.

This reminder is intended to facilitate credit reporting bodies and credit providers working co-operatively to ensure the integrity of information in the credit reporting system through agreements, auditing, and identifying and resolving issues without the need for regulatory intervention by the OAIC. 

Please read the OAIC letter here.

If you have any queries, please contact the OAIC

Faulty internet

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A woman contacted us about speed and drop-out issues with her wireless internet connection.

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