Our Member Communications team are experienced staff who are here to help you by providing information about TIO processes.

Our Member Communications team helps by:

• answering questions about the way TIO resolves disputes and its processes
• offering training and information about alternative dispute resolution and  how to respond to complaints
• arranging guided visits to the TIO so companies can familiarise themselves with how the TIO works.

If you have a question or need information about the TIO, call Member Communications on 03 8680 8424.