Industry Engagement was previously known as Member Communications.  Read more about our name change on our Member news blog.

Our Industry Engagement team are experienced staff who are here to help you by providing information about TIO processes.

Our Industry Engagement team helps by:

• answering questions about the way TIO resolves disputes and its processes
• offering training and information about alternative dispute resolution and  how to respond to complaints
• arranging guided visits to the TIO so companies can familiarise themselves with how the TIO works.

If you have a question or need information about the TIO, call Industry Engagement on 03 8680 8424.